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Mindfly
Zürich

Small, nice, clean, very friendly and safe, but outside city center

I chose this hotel based on reviews on tripadvisor and was looking for a safe, clean, reasonably priced place to stay.- Felt safe at all times. - Nice and clean rooms. Very friendly staff. Pick-up service from and to airport is great.- Could ask receptionist any favor and they did their best to fulfill my requests (e.g. calling taxis, organizing dinner in-and outside hotel, etc.). Free Wifi which made it easy for me to keep in touch with family and friends from home. . . Three choices of breakfast types (includes cereals, omelette or hot sandwich, juice, tea/coffee, etc.). Minibar prices reasonable. Coffee machine (Dolce Gusto) in the rooms, capsule cost reasonable.Small hotel with very personal/individual service, but leaving far enough privacy.Outside city center (it's declared on webpage and I knew it when booking). About 15 minute taxi ride (approximately 50 UAH) to city center. Ground-floor junior suite has windows to backyard of neighbor (hotel owner) house with pet's (dog, chicken) running around. I could have changed rooms, but I didn't mind. So just let the hotel staff know, if you like to have a different room. To the other side there is a nice hotel garden.

Oksana_Bogorodova
Kyiv

LL136
San Clemente, California

Oksana_Bogorodova
Kyiv

mosborn99
Santa Barbara, California

Nata_Ong
Istanbul, Turkey

Oksana_Bogorodova
Kyiv

Jopin55
Paris, France

Stayed January 2012, traveled on business

Too Far

It is nice bed and breakfast. The rooms are large and the staff is particularly nice. If you like the feel of a small 12 to 16 room little hotel. This is it. I wanted to see Kiev. I had to wait sometimes 30 + minutes to get a taxi and I mean these aren't you typical taxis. They look like people wouldn't a job and bit up cars call themselves taxis. They are nice people but the feel is "old Soviet". They don't speak English and they charge little to go and plenty to return if you find one that understand where you are located even if you show the map which is drawn on the back of the hotel card. Sorry this is too far. The electricity goes out and if not the internet which is free goes out. They fix it real quick (wiring the hour). They will serve you breakfast in the room. So if you are in a giving mood. This is it. If you want to be pampered by a nostalgic crew from another epos. This is it. The first taxi out of the airport couldn't find it. We passed it by several times. There are no visible signs outside that mention hotel (even in Ukrainian). He had to call 3 times to get directions. Let alone the fact that I was on the third floor. They don't have a bell man of course so the owner as in London came to my rescue. (after I considered belling out)He was not there for check out. So I welcomed the exercise.

Oksana_Bogorodova
Kyiv

Stayed February 2012, traveled solo

Owner response

Dear Joseph,Thank you for your review. It is good to have severe and particular client from time to time ) as we do care about service we provide. My husband Olexander told me recommendations you shared with him in the evening and for us it is a source for improvements. We have signs with Oselya names near entrance (Ukrainian and English) as well. The format of our hotel doesn’t provide an elevator but we always gladly help with baggage. Please don’t be shy next time ) Regarding taxi – we try to minimize communication of our guests with taxi drivers. It is why we offer transfers from\to airport and railway stations even cheaper than taxi and also recommend ordering taxi calling to reception. Professional taxi service is an open niche for business in Ukraine ) I hope you enjoyed your time in Kyiv. Have a nice day. Oksana

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