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Jim5465
Lafayette, Louisiana

Believe the reviews, Oselya IS that good!

When I was looking to travel to Kyiv the first thing I did was to look at Tripadvisor for a hotel. The Oselya stood out clearly, way beyond most I have seen. At first I thought, "how could this be true nobody is this good". Well I just left Oselya after 6 great days and this is for sure the best hotel experience I have ever had. Why? You may ask. It has all to do with the staff. Lead by Olexander, there is a team consisting of Alla, Lena and Sergey that could not do enough for me during my entire stay and even for weeks before traveling. Olexander did research of transportation schedules to allow me to prepare for the visit. He kept me updated on trains and rental cars and he even gave me his personal cell number in case I got lost while in Kyiv. The staff consisted of three of the most customer obsessed young people I have ever encountered. ( I have stayed at ten Ritz Carlton hotels) and they have nothing on the Olselya! I had the cheapest room in the hotel, so they did not treat me well because I was a big spender, these people care about their guests and you feel the love! If you are planning a trip to Kyiv and you have not decided where to stay, stay here...you will not be sorry.

Kate_Sounho
Seoul, South Korea

Stayed June 2011, traveled with friends

A good place to stay

Oselya is a well maintained hotel. This hotel offers pick up from and drop back to the airport. The staff are great. They take lots of efforts to make you feel comfortable. A special mention about the receptionist who explained many things in good English. The rooms are clean, well decorated, and comfortable. The high speed wireless internet connection was a great boon. We could stay connected to our friends back home often. The breakfast served was excellent. We were served the breakfast in our room. Although there is transportation facility from here the hotel’s location is not central. But that is not going to stop me from staying at this nice place again.

TravelingGrama
Brookeville, Maryland

Stayed May 2011, traveled with friends

Perfect place for my son and me

We purposely chose to stay in the suburbs of Kiev. My son lived in Kiev for 2 years and he was anxious to show me the real city and the people. Oselya is a bus and metro ride from the center of the city but it is not at all inconveniently located. The rooms were clean and quiet and we could control our own temperature settings. There was a closet and a chest for our clothes. We stayed for 6 nights and will stay there again when we visit in the future. Front desk personnel, available 24 hours a day, spoke excellent English and were always pleasant and knowledgeable. Breakfast, especially the hot sandwich, was on time every morning - we got to select the time. Our beds, although not super comfortable according to American standards, were comfortable. We stayed in the HoneyBee room which comes with a double and a fold out sofa. Plenty of room for both of us to have space. We had wi-fi service everywhere in the Bed and Breakfast. I would call it more of a B&B than a hotel. We loved it.

beckhambauer
Berlin, Germany

Stayed June 2011, traveled with family

Good hotel but way off

There are lots of positive things to say about the hotel: People are really nice and they go out of their way to make your stay a comfortable one. The shuttle service is reliable. Rooms are ok (a little small though) and breakfast is solid. The surrounding area is a quiet one because the hotel is located far outside the city center. And this where our problems started - we wanted to get to city quickly but because it was raining it took 45 minutes to get a taxi to that place. And it took us almost another hour to get to the place we wanted to get to (traffic can be a mess in Kiev). Plus they were remodelling the garden when we stayed there - so sleeping in was not an option.

Exfor
Cincinnati, Ohio

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